Last updated: 25/10/2026

1. Shipping Locations We currently ship across India.

2. Processing Time Orders are processed and dispatched within 1–2 business days of order confirmation. Orders placed on Sundays or public holidays will be processed the next business day.

3. Delivery Time Once dispatched, orders typically arrive within 3 to 5 business days, depending on your location and courier serviceability.

4. Shipping Charges Free shipping on all orders above ₹500. A flat shipping fee applies on orders below ₹500.

5. Order Tracking Once your order is shipped, you will receive a tracking link via SMS/email/WhatsApp to track your package in real time.

6. Delays While we strive to deliver on time, delays may occur due to courier constraints, weather, or unforeseen circumstances. We appreciate your patience in such cases.

7. Failed Delivery If a delivery attempt fails due to an incorrect address or unavailability of the customer, additional shipping charges may apply for re-shipment.

Contact us: Email: lovellaproduction@gmail.com | Phone: 9289486165